File a Complaint

Getting Started

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When filling a complaint, you will need to provide the following details:

  • What your complaint is about
  • When the incident took place (dates, times, etc.)
  • The steps you have taken during the course of the situation
  • Names and addresses of those involved, and your relationship to the company or individual at the source of the complaint
  • Any copies of letters, cancelled cheques, account statements, or other documents that will help explain your complaint and support your statements.
  • Other relevant information that would be helpful to better understand your concerns

File a complaint without providing your personal information.